Terms & Conditions

Last updated on Aug 22, 2026

 

Terms & Conditions

Last Updated: 22 August 2026

 

1. Introduction

Welcome to Members Cove (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website memberscove.com.au and our membership management platform, including all features, modules, tools, and services we provide.

By accessing or using our website or platform, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our services.

 

2. Definitions

  • Platform – The Members Cove membership management system, including all modules such as memberships, events, invoices, payments, dashboards, analytics, and communication tools.
  • User – Any individual or organisation accessing or using the platform.
  • Organisation – Any club, association, business, or group using Members Cove to manage its members.
  • Member – An individual whose information is stored or managed through the platform.
  • Content – Any data, text, images, files, or information uploaded or submitted by users or organisations.

 

3. Use of the Platform

You agree to use the platform only for lawful purposes and in accordance with these Terms. You must not:

  • Interfere with or disrupt the platform’s functionality
  • Attempt to gain unauthorised access to any part of the system
  • Upload harmful, malicious, or illegal content
  • Use the platform to harass, harm, or mislead others
  • Reverse engineer, copy, or reproduce any part of the platform

We may suspend or terminate access if we believe a user has violated these Terms.

 

4. Accounts & Access

To use certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorised access
  • Accept responsibility for all actions taken under your account

Organisations are responsible for managing access for their administrators and ensuring authorised use.

 

5. Organisation & Member Data

Organisations may upload, store, and manage personal information about their members. By using the platform, organisations confirm that:

  • They have the right to collect and store member information
  • They will comply with applicable privacy and data protection laws
  • They will manage member data responsibly and securely

Members acknowledge that their information may be stored and processed by the organisation using Members Cove.

We act as a service provider and do not control how organisations use their member data.

 

6. Payments & Billing

If you subscribe to a paid plan, you agree to:

  • Pay all applicable fees for your selected plan
  • Ensure payment information is accurate and up to date
  • Allow us or our payment provider to process recurring payments where applicable

Pricing for each plan is displayed on the website (). We may update pricing from time to time, and changes will apply to future billing cycles.

 

7. Features & Service Availability

Members Cove provides various modules including membership management, events, invoicing, payments, analytics, automation, and communication tools ().

We may update, modify, add, or remove features at any time to improve the platform. We do not guarantee uninterrupted access, error‑free performance, or compatibility with all devices.

 

8. Third‑Party Services

Members Cove may integrate with or rely on third‑party services such as:

  • Payment processors
  • Email or SMS providers
  • Hosting and cloud services
  • Analytics tools
  • Automation tools (e.g., N8n) ()

Your use of third‑party services may be subject to their own terms and policies.

We are not responsible for the performance, security, or availability of third‑party services.

 

9. Intellectual Property

All content, branding, design, software, and materials on the platform are owned by Members Cove or licensed to us.

You must not:

  • Copy, reproduce, or distribute platform content
  • Modify or create derivative works
  • Use our trademarks without permission

You retain ownership of any content you upload, but grant us a licence to store and display it as needed to operate the platform.

 

10. Prohibited Conduct

You must not use the platform to:

  • Upload viruses, malware, or harmful code
  • Engage in fraudulent or misleading activities
  • Violate the rights of others
  • Collect data without consent
  • Attempt to bypass security measures

We may remove content or restrict access if prohibited conduct is detected.

 

11. Limitation of Liability

To the maximum extent permitted by law:

  • Members Cove is not liable for any indirect, incidental, or consequential damages
  • We are not responsible for data loss, service interruptions, or unauthorised access
  • Organisations are solely responsible for their handling of member data
  • We do not guarantee outcomes, performance improvements, or specific results

Your use of the platform is at your own risk.

 

12. Indemnity

You agree to indemnify and hold harmless Members Cove from any claims, damages, losses, or liabilities arising from:

  • Your use of the platform
  • Your breach of these Terms
  • Your organisation’s handling of member data
  • Any content you upload or manage

 

13. Termination

We may suspend or terminate access to the platform if:

  • You breach these Terms
  • You misuse the platform
  • Required payments are not made
  • We discontinue the service

Upon termination, your access to the platform and its features may be removed.

 

14. Changes to These Terms

We may update these Terms & Conditions at any time. The “Last Updated” date will reflect the most recent changes.

Continued use of the platform indicates acceptance of the updated Terms.

 

15. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Members Cove – Support Team 

Email: support@memberscove.com.au

Website: memberscove.com.au